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Support |
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01 I cannot hear a dial tone when I pick up my phone...MORE
02 My phone does not ring when I plug-in the Callbox ...MORE
If you still need assistance please contact our Support Team:
Email support@iconic-corp.com
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01 I cannot hear a dial tone when I pick up the phone.
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Due to inconsistencies in the way telephone handsets are wired, certain
handset may experience problems when used with the Callbox. These
problems include, no dial tone or no ring tone. To rectify these issues, you
can first try to use another handset. If this is not a suitable option you
must then use a simple adapter. This is placed between the Callbox and
your handset. When using the adapter you should also use the cable that
was originally supplied with your telephone, which should now plug-in to
the new adapter.
If you experience this problem, please contact Iconic Support Team, who
will supply an adapter free of charge.
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You can also download a document we have create to help you understand how this works. Download Now |
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02 My phone does not ring when I plug-in the Callbox
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Due to inconsistencies in the way telephone handsets are wired, certain
handset may experience problems when used with the Callbox. These
problems include, no dial tone or no ring tone. To rectify these issues, you
can first try to use another handset. If this is not a suitable option you
must then use a simple adapter. This is placed between the Callbox and
your handset. When using the adapter you should also use the cable that
was originally supplied with your telephone, which should now plug-in to
the new adapter.
If you experience this problem, please contact Iconic Support Team, who
will supply an adapter free of charge. |
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You can also download a document we have create to help you understand how this works. Download Now |
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